COM02 · Compliance
Incident Insight
What do the people involved actually know about the incident, and where do their accounts contain gaps, inconsistencies or relevant omissions?
Research protocolIncident Insight
What do the people involved actually know about the incident, and where do their accounts contain gaps, inconsistencies or relevant omissions?
ComplianceEye Tracking BarIncidentAccidentInvestigation
FIELDCompliance
EXECUTIONIn-person execution
TECHNOLOGY PATHEye Tracking Bar
STUDY CODECOM02
The research question
What do the people involved actually know about the incident, and where do their accounts contain gaps, inconsistencies or relevant omissions?
Incident Insight is an in-situ, individual incident-investigation protocol for incidents, accidents and critical events. It uses eye tracking, IAT-style stimuli and case-specific photographs to examine knowledge, familiarity, inconsistencies, omissions and involvement without attaching equipment to the participant.
In-situ controlled evaluation
Technology configuration
Measurement follows the task
The technology path shown here is the approved structure for this service. The exact protocol is configured around the research question, environment and participant flow.
Typical protocol · Compliance
How this study is executed.
The protocol below reflects the service definition developed for Neuro Garage. Final details are confirmed before execution.
Reconstruct the incident question and identify people, places, objects, equipment and actions that matter.
Build the case-specific IAT-style and photographic stimulus set.
Evaluate each relevant person individually with the Eye Tracking Bar protocol.
Analyze knowledge, familiarity, omissions, inconsistencies and involvement indicators.
Deliver an individual evidence set that can operate as the Neuro Garage incident-investigation protocol and/or guide additional investigative actions.
Typical outputs
What this specific study can produce
01Knowledge of the event
02Recognition of people / objects / places
03Familiarity indicators
04Potentially omitted information
05Relevant inconsistencies
06Relationship to specific actions
07Individual involvement indicators
Decisions supported
What the client can change with the evidence
The study is designed to translate observed behavior into concrete operational, people, design or risk-management decisions.
Industry references / comparable applications
Who has used comparable research approaches?
Publicly documented examples from companies and institutions worldwide. These organizations are not presented as Neuro Garage clients, and the examples do not imply they purchased this exact Neuro Garage protocol.
01
DensoPublic precedent
Expert inspector gaze recordings used to reduce onboarding time and improve training.
View public source ↗02Pigeon GlobalPublic precedent
Eye tracking used to standardize expert visual-inspection skills and reduce training time.
View public source ↗03KubotaPublic precedent
Inspection-training and digital-transformation work using eye tracking.
View public source ↗Scientific configuration
The method follows the question
Technology is selected because it is scientifically appropriate for the research objective, not because a device must be used. Santiago configures the study scope, stimuli, participant flow and measurement path before execution.
Discuss this study